Rent Payment

Rent is due on the first day of each month. Tenants are responsible for ensuring that rent is paid in full and on time. Accepted payment methods include the following and please note that cash is NOT accepted under any circumstances.  

Note: Cash is not accepted under any circumstances. 
 

  1. Online Banking

    1. Search for “Western” and select “Western Univ - Apartments” as the payee.
    2. Use your nine-digit student number as the account number.
    3. Double check that the number matches the one on file with the Rental Office.
    4. Once completed, keep a record of the payment reference number and date. 


    Note that online payments may take 2–3 business days to process.

  2.  Online Credit/Debit Payments 

    Log in to the myHousing Portal using your Western credentials, go to the ‘On-Campus Apartments & Family Housing’ tab, and then click ‘Pay your rent online’ and follow the prompts. A confirmation receipt will be available once payment is processed. 

  3. In-Person Payments

    Visit the Rental Office during business hours to pay by Interac or with credit card (Visa or Mastercard only). A receipt will be provided. 

  4. International Payments

    Use Convera for secure international bank-to-bank transfers. 
     

Important Reminders
If rent is not paid on time, Western may issue an N4 (Notice to End a Tenancy Early for Non-payment of Rent). Repeated late payments or defaults may affect your eligibility for future leases. Tenants on a joint lease are equally responsible for the full rent amount.

Rental statements are not available online, but tenants may request a copy of their payment history by emailing the rental office. Shared apartments have a shared rental account accessible to all listed tenants. 


Tax Information 
Western Apartments are property tax exempt, so tenants cannot claim the full rent amount on tax returns. However, you may claim a $25 Ontario Energy and Property Tax Credit on Form ONBEN. No receipt is required. For more details, visit the Ontario Ministry of Finance. 
 

Three tenants in a living room

Renter's Insurance

All personal belongings in your unit are your responsibility. Western University is not liable for any loss or damage due to theft, fire, water or other causes. 

Western Housing provides renter’s insurance for all tenants, which includes contents coverage of $10,000 base coverage with $2,500 extended coverage and liability coverage up to $1,000,000. 

This insurance protects your belongings and covers damage caused by your actions. It applies to all tenants listed on the lease, any registered occupants and any approved subletters with a written agreement. Subletters are encouraged to obtain their own insurance. If they do not, they share the coverage limits provided by Western Housing. 

Tenants may also choose to purchase additional insurance at their own expense. 

 

Download Tenant Handbook